Orders are processed Monday through Friday, excluding holidays. All packages ship via USPS or UPS.

Orders placed before 3:00 PM CST are processed and shipped the same business day. Orders placed after 3:00 PM CST will be processed the following business day. Orders placed after 3:00 PM CST on Friday will be processed the following Monday.

Shipping rates and delivery timelines are calculated at checkout based on the shipping method selected and destination address. Once your order ships, tracking information will be sent via email or text message. Delivery dates shown at checkout are carrier estimates and may vary.

To request a return, log in to your Customer Account and submit a return request from your order history.

Returns are accepted within 7 days of delivery on full-price clothing and shoes only. Items must be unworn, unwashed, and returned in original condition with tags attached.

Approved returns will be issued as follows:

Days 1–5 from delivery: Refund to the original form of payment or store credit, at the customer’s choice.

Days 6–7 from delivery: Store credit only.

After 7 days from delivery: Returns are not accepted.

Store credit does not expire and may be used online or in store.

An $8 flat-rate return shipping fee will be deducted from your refund or store credit for mailed returns. A return label will be provided. Returns may also be made in person within 7 days of delivery in lieu of shipping. Original shipping charges are non-refundable.

At this time, we do not offer direct exchanges. If a different size or style is needed, please place a new order using your refund or store credit.

The following items are final sale and not eligible for return or exchange: bags, accessories, lifestyle items, books, décor, gourmet items, home goods, fragrance, home textiles, kitchen items, sale items, gift cards, and any items marked Final Sale.

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.